Customer support

For any questions or concerns email to [email protected] or call 250-342-3839

We strive to have our inventory as accurate as possible, sometimes discrepancies exist through theft and human error. We will contact you immediately and offer full refund or alternate product.

 

Our Address:

280 Laurier St.

Invermere BC

V0A 1K7

1 Basic questions
1.1 Do I get a tracking number for my order?

Any package sent through Canada Post will be given a tracking unless it is a small packet.

Tracking numbers will be emailed directly to you once marked as shipped.  Contact us via phone or email if you have not received tracking info after your order is marked as shipped.

1.2 What are my payment options?

We accept PayPal and most major Credit Cards that are processed through Authorize.net

 

1.3 How soon will my order ship?

We will do our best to have your order packed and shipped to you within 24 hours of your purchase, except weekends.  Our local post office is closed weekends.